Contact information
Our contact form is the fastest and most reliable way to reach us. Messages sent through the form go straight to our support team, so please use it in place of email. Our team typically responds within 48 hours (Monday to Friday).
For any enquiries related to an existing order, please include your order number or the full name used at checkout. Messages without this information may experience significant delays, as they're placed at the end of our response queue while we manually locate the order.
Due to a high volume of daily enquiries, including some that are not genuine, we must prioritise verified customer messages that contain complete order details.
For non-order-related questions, please explain your enquiry in full so we can provide the best possible response. Questions already answered on our website or within our policies may also be placed at the end of our response queue, so please make sure to read our policies before submitting.
+447385 773907
(Please note: responses are handled during business hours only. We do not accept phone calls on this number.)
🏢 Business Name
Delux Tanners Ltd
📍 Business Address
Suite 312 111 West George Street Glasgow G2 1QX United Kingdom
📦 Returns
All returns must be sent to our West George Street address once confirmed by our support team. Customers are responsible for arranging and covering the return postage. Once posted, please send us your tracking number through the contact form to help us identify your parcel and speed up processing.